What does it take to turn passion into purpose and purpose into success?
Janice Russell, founder of Step Up CX, aims to help Arizona’s small businesses deliver unforgettable customer experiences. In this episode, we explore Janice’s journey from educator to entrepreneur and how her personalized approach reshapes how local companies build loyalty and drive growth.
Discover how Step Up CX tackles the unique challenges faced by Arizona’s small businesses, from balancing seasonal demand in hospitality to fostering trust in real estate. Janice shares her vision for a customer experience revolution, offering actionable insights and advice for business owners looking to stand out in a competitive market.
Why Listen?
Learn how exceptional customer experiences can transform your business and community. Whether you’re a small business owner, entrepreneur, or customer service enthusiast, this episode is packed with valuable takeaways.
Links & Resources:
Explore Step Up CX: https://www.stepupcx.com/ Learn about Janice’s services and connect with her for CX evaluations and training.
Join the Conversation:
Please share your thoughts and tag us on social media to join the customer experience revolution. Also, subscribe and leave a review to hear more inspiring stories!
